1. Outlook 365 Won't Take Password
2. Remember Password Reset
3. Mac Microsoft Outlook Won't Remember Password Office 365 Outlook
4. Remember Password In Yahoo
5. Mac Microsoft Outlook Won't Remember Password Office 365 Email

Aug 29, 2019 Many users have reported that Microsoft Outlook for Mac keeps asking for the password of their Office 365 account. Thanks to readers of my blog, we have finally fixed the issue for most users. For others, we have at least a temporary workaround until Microsoft provides a fix. Jun 03, 2015 Under certain circumstances, Outlook won’t remember your saved passwords for your mail accounts and will prompt you again for it with “Enter Network Password” dialog. In this guide you’ll find an overview of the most common scenarios and what needs to be done so that Outlook will remember it again. May 31, 2017  Microsoft Outlook won't remember my password I get a pop-up screen every time I open outlook asking me to re-enter my password. I tick the 'Remember my credentials' - it makes no difference. Have an account you want to sell? Sell it here!!! Simply make a post saying what account you have and all of the info regarding it then ask how much you want for or say you are accepting offers! So, I was having this BRUTALLY annoying issue on my macs (when I work from home, I work on my mac) where, every time I launched Outlook 2016, I would be. Fix Outlook for Mac 2016 Prompting for Office 365 Credentials (on every start) - Spiceworks.

So, I was having this BRUTALLY annoying issue on my macs (when I work from home, I work on my mac) where, every time I launched Outlook 2016, I would be prompted to login with my credentials.. Just super annoying and unnecessary.

Theres a ton of documentation on 'how to fix this' but a lot of it misses an important step (also, a facepalm step).

When attempting to log in to Outlook 2016 for Mac, it repeatedly asks for my password.

6 Steps total

Step 1: Open the Keychain

Theres a bunch of ways to do it, but ultimately, the easiest way is to press CMD+Space, to open spotlight, then search 'Keychain Access'.

Step 2: Clear old items relating to Exchange/MS login in the keychain

Outlook 365 Won't Take Password

According to a Microsoft Representative, the best option here is:

Make sure you quit Outlook and other Office apps.

Search 'Exchange' under Login --> All Items and delete everything (NOT EVERYTHING - take a look and make sure you're only deleting entries that are in some way related to Microsoft)

Search 'Office' and delete everything
Search 'ADAL' and delete everything

Step 3: Open Outlook & Login

Yea, I know, we're trying to fix this - but you have to log in this ONE more time..

Step 4: Open Outlook Preferences from the menu

Click Outlook -> Preferences in the menu bar

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Step 5: Open Accounts

Mac Microsoft Outlook Won't Remember Password Office 365 Outlook

Open the Accounts Section..

Step 6: Finally.. Add your password

Seriously - this is critical! Add your password in the password field for the account in question, then close the preferences window.

NOW - when you restart Outlook you SHOULD NOT have to login!

While this isn't the most difficult or pressing issue in the world, it most definitely is annoying! I hope this guide helps some folks!

References

• michaelkummer.com
• Microsoft TechNet Discussion

5 Comments

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Mac Microsoft Outlook Won't Remember Password Office 365 Email

• Chipotle
  Tony Bongiorno Jul 19, 2017 at 06:07pm

  Thanks for posting. I've seen this quite a few times from multiple users

• Sonora
  TMagro Apr 8, 2019 at 07:45pm

  Microsoft publisher online for mac. Tried and still not working for me. Box will not go away. :(

• Pimiento
  spicehead-pn1ix Jul 16, 2019 at 04:02pm

  Thanks for posting, but the login box still appears. A question -- when I searched Exchange, should I delete the Private Exchange Key (two of them) and Public Exchange Key (also two files)?

• Pimiento
  spicehead-xgxh2 Aug 6, 2019 at 06:33am

  still not working for me. I have 3 office 365 accounts, and every time I should enter the password 3 times for each account. It is really annoying

• Sonora
  earthsound Mar 31, 2020 at 06:22pm

  A couple of steps we added to our recipe to workaround this longstanding issue:

  - Open Keychain Access > View > Show Invisible Items
  - After deleting entries in Keychain related to office, exchange, and adal > restart computer.
  - In Keychain > lock the login entry.
  - Open Outlook > input password to allow access to Keychain again
  - Continue with steps to input password into the password textbox under Tools > Accounts > mailbox(es) having issues
  - Restart Outlook